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2024 © VA Talks Services Pvt. Ltd.

Copyright Notice | Privacy Policy | Terms & Conditions | Security & Compliance

Copyright Notice

Copyright notice
1. Copyright © 2024 VA Talks Services Private Limited.
2. Subject to the express provisions of this notice:
  1. VA Talks Services Private Limited owns and controls all the copyright and other intellectual property rights in our website and the material on our website; and
  2. All the copyright and other intellectual property rights on our website and the material on our website are reserved.
3. Copyright licence
  1. You may:
    1. View pages from our website in a web browser;
    2. Download pages from our website for caching in a web browser;

Print pages from our website;

Stream audio and video files from our website; and
Use our website services using a web browser,

Subject to the other provisions of this notice.

Except as expressly permitted by the other provisions of this notice, you must not download any material from our website or save any such material to your computer.
Except as expressly permitted by this notice, you must not modify any material on our website.
Unless you own or control the relevant rights in the material, you must not:
1. Republish material from our website (including republication on another website);
2. Sell, rent, or sub-license material from our website;

Show any material from our website in public;

Exploit material from our website for commercial purpose; or
Redistribute material from our website, save to the extent this notice allows.

Acceptable use
1. You must not:
  1. Use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability, or accessibility of the website;
  2. Use our website in any way that is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity;

Use our website to copy, store, host, transmit, send, use, publish, or distribute any material that consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software; or

Conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction, and data harvesting) on or about our website without our express written consent.

Report abuse
1. If you learn of any unlawful material or activity on our website or any material or activity that breaches this notice, please let us know.
2. You can let us know by email at hello@vatalks.com.
Enforcement of copyright
1. We take the protection of our copyrights very seriously.
2. If we discover that you have used our copyright materials in contravention of the license set out in this notice, we may bring legal proceedings against you, seeking monetary damages and/or an injunction to stop you from using those materials. You could also be ordered to pay legal costs.
Permissions
1. You may request permission to use the copyright materials on our website by emailing us, using the contact details published on the website.

Privacy Policy

This privacy policy states how VA Talks collates and utilizes the confidential information provided by you on our company’s website (https://www.vatalks.com). This privacy policy also states the various methods you may use to share your confidential information along with how you can access and update it as per your convenience.

1. VA Talks collects information when you register on our company’s website, sign up for our services, fill out a form or subscribe to our newsletter. While registering on our website to avail our services you may be requested to enter some of your information like your full name, e-mail address, postal address or contact number.
2. Any of the above mentioned information volunteered by you may be used for any of the below mentioned reasons:Individual Needs
  We would provide your personal information only for the better execution and accomplishment of your individual needs.
  To enhance our service
  Our constant endeavor to improve our services based on the feedback we receive from you.
  
  To provide customer satisfaction
  To provide prompt and efficient customer support and deliver to your needs.
  
  To process transaction
  Your information, private or public, will not be revealed, traded, sold or provided to any other organization for any reason whatsoever, without your prior consent other than for the purpose of acquiring or selling of goods and/or services conveyed by you.
  
  To send information
  The email address you provide may be used to send emails to respond to your enquiries, to enquire about our services, to provide resolution to our performed task and/or send requests.
  b. Our organization uses Secure Socket Layer (SSL) technology that allows sensitive data like passwords, credit/debit card details to be transmitted via a secure server. The data is then stored in an encrypted form in our database accessible by employees authorized to do so.
  c. We do not divulge, trade or sell your data to third party organizations or committee unless we need to comply with the law, enforce our company’s policies, protect our rights, property and safety.
  d. This privacy policy is relevant for any confidential and sensitive data transmitted to and received by our organization and its employees via phone, email, website or any online medium. However, it stands null and void for information shared offline.
  e. Kindly check our Terms and Conditions stating the use, disclaimers and limitations of liability governing the use of our website https://www.vatalks.com
  f. By registering to our services, you agree to our stated terms and conditions and our privacy policy.
  g. Any modifications of our privacy policy will be notified to you and updated accordingly.
  
  Contacting Us
  For any enquiries or doubts regarding our privacy policy kindly contact the VA Talks team via email at hello@vatalks.com, phone or Skype. As we say, we are just a hand away!

Terms & Conditions

VA Talks is offering its service(s) with subject to following ‘Terms of Service Agreement’. This ‘Terms of Service Agreement’ applies to all the services currently provided by VA Talks and any services that might be added at a later date to its service scope. Before signing up, please make sure that you go through and agree with the VA Talks TOS. On signing up, you will be automatically held to agree to this ′Terms of Service Agreement′ of VA Talks. In addition to this, you are liable to comply with the operating rules/policies applicable to the plans/services offered by VA Talks, as stated in any section of this website. If you disagree with any of the terms or conditions listed in this contract, please cease usage of this website immediately.

VA Talks reserves the right to modify, change, update or cancel this agreement as seen fit, without prior notice. Such changes will be effective upon posting on vatalks.com. USE OF vatalks.com OR SERVICES AFTER SUCH CHANGES HAVE TAKEN EFFECT CONSTITUTES ACCEPTANCE OF ALL CHANGES. VA Talks may offer new services/plans and they will be effective upon posting on vatalks.com.

This ‘Terms of Service Agreement’ sets the standards of use for VA Talks members. In case of violation of this ‘Terms of Service Agreement’ the company reserves the right to revoke or cancel membership without notice.

1. Description of Service
  To open an account with us, you must provide your name, phone number, valid e-mail address and basic details. In order to make purchases on your behalf, you may be required to provide credit/debit card or bank account information. The required information is necessary for us if you want us to process transactions on your behalf. VA Talks uses your Personal Information to provide you with content and services that are tailored specifically to the profile you provide. Once you delete information from your account, it is not stored with us anymore in any reasonable form.
2. Acceptable Use
  Upon signing up, each user receives an account to a specially designed VA Talks dashboard, which enables the user to submit and monitor progress on tasks and view account information. Users are responsible for any/all activities which occur under their account whether authorized or not. Access to this account is meant for one individual only (unless previously arranged) and passwords should not be shared under any circumstances.
  VA Talks WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM YOUR FAILURE TO ADEQUATELY SAFEGUARD YOUR USERNAME AND/OR PASSWORD OR TO OTHERWISE COMPLY WITH THIS SECTION.
  VA Talks offers the use of its services through different plans designed to suit the different needs of individuals, Established and startup companies and SMEs. Each plan has its own Terms and Conditions also stated in the form of free text in the relevant sections of this website. The acceptable use is limited to the scope of these Terms and Conditions of each plan.
3. Prohibited Use
  As a user of the Services or the Website, you agree to use the Services and the Site only for lawful purposes. Use of the Services or the Site for transmission, distribution, retrieval or storage of any information, data, or other material in violation of any applicable law or regulation is prohibited.
  Prohibited Use of service includes, but is not limited to, the following:
  Broadcasting through the service any pornographic, obscene, illegal, offensive, harassing, racist, defamatory, libelous threatening, hateful or any other objectionable material at all.
  b. Attempt to gain unauthorized access to the Services, other accounts, computer systems or networks connected to the Site through login password mining or any other means.
  c. Violating rules, laws and regulations governing transmission/export of technical data from your home country.
  d. Using material protected by copyright, trademark, trade secret, patent, or other intellectual property right without proper authorization.
  e. Post or send any fraudulent or misleading offers of products, items, loans, or other services.
4. Refund Policy
  VA Talks may provide refunds to customers up to 30 days from the day of purchase, given a valid reason is provided for claiming a refund provided the below requirements are satisfied.
  In case of any lack or shortfall in service, VA Talks will make every possible step to rectify the situation by reworking the project or task.
  Ongoing subscriptions and recurring charges may be cancelled at any time. The cancellation will take place at the next billing period. A cancellation will only suspend future billings, which must take place before the billing date.
  If you fail to cancel your subscription before the next billing date and subsequently a charge is made, we will not be able to provide a refund.
  Free trials are offered on some plans. If you choose not to continue beyond the trial period, you are required to cancel your subscription before the end of the trial period. If you fail to do so and subsequently a charge is made, we will not be able to provide a refund.
  Refunds on non-usage of plan tasks, hours or expired hours by the customer are not entertained. Only renewals are applicable as per the terms and conditions of the plan. Refunds are not applicable on the products/services bought on behalf of client on client′s instructions.
  In case of any error found in billing, refund will be made after approval of the relevant authority.
5. Compliance with Laws
  VA Talks is operated from India with servers located in United States, Texas, Houston. You agree and submit yourself to the jurisdictional statutes and laws of the Republic of India, without regard to the conflicts of law principles, will govern all matters relating to this TOS or to your use of the Website. VA Talks makes no representation that materials on the Website are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal or prohibited. Those who choose to access the Site shall be doing so on their own initiative and shall be solely responsible for compliance with their local laws.
  The company complies with all applicable laws. Furthermore, the company complies with local laws and regulations wherever it operates on behalf of its members. It is the responsibility of the member to ensure that no laws or regulations are broken in the course of completing a request or task.
  The company will cooperate with any legal authority upon request, if jurisdiction is proven. This cooperation will void all terms of use contained herein if required. All enforceable and applicable laws overrule this Terms of Service.
  This Agreement is in person to person basis and is non-transferable, and you may not assign your rights or obligations to any third party on your behalf.
6. Free Trial and Discount offers
  VA Talks may periodically advertise free trials and discount offers on this website. The company reserves the right to charge you if you continue the use of service beyond the free trial period. The company also reserves the right to cancel the free trial at any given time without notice.
7. Privacy Policy
  By using https://www.vatalks.com, the user agrees fully to the Privacy Policy.
8. Termination and Interruption of Service
  VA Talks does not guarantee continuous, uninterrupted or secure access to our website. Our operations may be interrupted at any given time for maintenance or updates, interfered with or adversely affected by numerous factors or circumstances beyond our control. VA Talks reserves the right to interrupt or discontinue the service without any prior notice. In the event of termination, the links to Third-Party Sites, General Disclaimer, Limitation of Liability, Prohibited Uses, Proprietary Rights, Indemnity, Applicable Laws and General Terms Sections set forth in this TOS shall still survive. Refunds will only be issued for interruptions of greater lengths of time than 5 business days. Refund can be either cash or credit towards future service, at the company′s discretion.
9. Third-Party Sites
  Some of the links on the site may allow you to leave vatalks.com site. Third-party sites to which the site may link (‘third-party linked sites’) are not in any way under VA Talks′ control, and VA Talks does not assume any responsibility or liability for any information, content, communications, services, goods or other materials available on such third-party linked sites or for any changes or updates to such sites.
10. Disclaimer of Warranties
  The information/data on this website is for general information purposes only. The information is provided by VA Talks and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
  In no case will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
  Through this website you are able to link to other websites which are not under the control of VA Talks. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
  Every effort is made to keep the website up and running smoothly. However, VA Talks takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
11. Limitation of Liability
  To the fullest extent permissible to the applicable law, neither VA Talks nor its officers nor employees nor contractors shall be liable for any direct (unless mentioned otherwise in this section), indirect, actual, special, incidental, consequential or punitive damages arising out of member′s access to, use of, inability to use, or reliance on the service provided, even if advised of the possibility of such damages in writing. VA Talks sole liability for direct damages arising from a breach of any of these Terms of Service on its part is only the amount service fee paid by user for the period of time when the alleged direct damage occurred.
12. Cancellation/Unsubscription
  Once you cancel your subscription with VA Talks, you won’t be charged again, but you are responsible for whatever charges have already been incurred for the current billing period.
  You can manage your subscriptions directly from your VA Talks dashboard. If you fail to cancel your subscription before the next billing date and subsequently a charge is made, no refunds will be entertained.
  In order to treat everyone equally, no exceptions will be made.

Security and Compliance: Your Data is Safe with Us

At VA Talks, we understand the importance of safeguarding your clients’ data and adhering to industry regulations. Here’s how we ensure a secure and compliant environment for white-label services:

Rigorous Data Security: We employ robust security measures, including encryption in transit and at rest, to protect sensitive client information.
Background Checks and Training: All VAs working on white-label projects undergo thorough background checks and receive ongoing training on data security best practices.
Compliance with Regulations: We adhere to relevant industry standards and data protection regulations, such as GDPR, and CCPA.
Regular Audits and Reviews: We conduct regular security audits and reviews to identify and address any potential vulnerabilities.
Transparency and Communication: We maintain clear communication channels and provide you with detailed information about our security protocols.

Peace of Mind: By partnering with VA Talks, you can be confident that your client’s data is protected and that your white-label services operate within industry compliance guidelines.

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